A live 90 mins interactive instructor led virtual classroom. Key learning points:

• Overview of LCCP
• Understanding Problem Gambling

The session will provide an overview of problem gambling and why it is dangerous, how to identify problem gamblers, and manage contact with problem gamblers.

There will be an opportunity to discuss relevant scenarios that attendees may face in their work and provide practical solutions and customer interactions which they can practice.

A 1.5 hour live instructor led virtual session identifying the key AML risks for land based operators and enabling attendees to discuss relevant/actual scenarios they might face and to ask questions.

The objective of this course is to help your organisation improve awareness of the regulatory and ethical requirements to protect players and provide a safe gambling experience.

The objective of this course is to remind staff if their responsibilities with regard to bribery and corruption and what bribery and corruption might look like for them. Attendees will also be able to test out their responses to different relevant ethical questions and scenarios. 

The objective of this course is to provide employees with a refreshed understanding of the EU General Data Protection Regulation and UK Data Protection Act 2018. It will provide updates on guidance and enforcement action from the UK Information Commissioner's Office (ICO). It will also look at the impacts of data protection breaches including criminal prosecutions, bad publicity and the risk of compensation claims from individuals who have suffered damage.

The objective of this course is to help you to understand the regulatory framework and ethical issues around advertising within the gambling industry. This will update knowledge on latest developments and guidance.